Terms of service

Effective date: [EFFECTIVE DATE]

Compi is a Quetzal product. These terms are the agreement between you and Quetzal Tech, S.L. (Sociedad Unipersonal) ("we", "us"), a company incorporated in Spain with registered office at Alameda Principal, 24, planta 1ª, puerta 3, 29005 Málaga, Spain, for using Compi. Full company identification is in the Legal notice. Please read them. By using Compi you accept them. If you do not accept them, do not use Compi.

1. What these terms cover

Compi has three parts:

• The desktop app for Mac and Windows, with its browser extension. It is free. Its core is open source under the GNU Affero General Public License v3.0 (AGPL-3.0). The licence governs the code: you may use, study, change and share it under the AGPL. These terms govern the builds we distribute and the services we run, not your rights under the licence.
• The iPhone app, which is paid.
• Compi Cloud, the service we run for the iPhone app: your account, the relay that connects your iPhone to your computer, hosted call rooms and the voice gateway.

These terms also include our Subscriptions and refunds policy and our Acceptable use policy. How we handle personal data is in our Privacy policy.

2. Who can use Compi

You must be at least 18 years old and able to enter into a binding contract. If you use Compi for an organisation, you confirm you may accept these terms for it.

3. Your account

The iPhone app needs a Compi account, which you create with your email address. Keep access to your email and your devices safe: anyone who controls them can use your account. Tell us at hello@quetzaltech.es if you think someone else has accessed your account. You can delete your account at any time (how).

4. How the agent works and your responsibility

• Compi acts on your instructions, on your computer, using your accounts. It opens sites and apps, reads what you can read and takes actions there for you.
• You are responsible for what you ask it to do, and for having the right to do it on the sites, apps and accounts it uses.
• Approvals. Risky actions (for example payments, purchases, sending messages or posts, deleting data, unknown commands) wait for your approval. Read each approval before you confirm it. When you approve, you authorise that action, and it is your action. Payments always need a fresh approval signed on your phone.
• Compi can make mistakes. It is built on AI models that can misunderstand you, get facts wrong or act in unexpected ways, and websites change. Check important results. Keep backups of data that matters to you. Use the kill switch to stop everything at once.
• No professional advice. Compi does not give legal, financial, medical, tax or other professional advice. Do not rely on it in place of a professional.

5. Third-party services and your own keys

Compi works with services that are not ours: model providers (for example OpenRouter), coding agents (for example Claude Code or Codex), password managers, websites and apps. You use them under your own agreements with those providers, with your own keys, accounts and subscriptions. You are responsible for their terms and for what they charge you. We are not responsible for third-party services, their availability or their content.

6. Subscriptions, credit and payments

The iPhone app is a monthly subscription, and app voice is paid with prepaid credit. Prices, renewal, cancellation and refunds are explained in Subscriptions and refunds. The App Store handles payments in the iPhone app.

7. Acceptable use

You must follow our Acceptable use policy. It also describes the limits built into Compi.

8. Our content and your content

• Compi's name, logo, the iPhone app and Compi Cloud belong to us. Apart from your rights under the AGPL for the open-source core, we give you a personal, non-exclusive, non-transferable licence to use Compi under these terms.
• What you create or get with Compi is yours. We claim no rights over your content. We need no licence to it because we do not store it (see the Privacy policy).

9. The iPhone app and Apple

The iPhone app is licensed to you under Apple's Standard Licensed Application End User License Agreement (the "Apple EULA"). These terms supplement the Apple EULA. If they conflict, the Apple EULA applies to the iPhone app. In addition:

• These terms are between you and us, not Apple. We, not Apple, are solely responsible for the iPhone app and its content.
• Apple has no obligation to provide maintenance or support for the iPhone app.
• If the iPhone app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for any claims about the iPhone app, including product liability claims, claims that it does not meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
• If a third party claims the iPhone app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
• You confirm you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and you are not on any US government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you as regards the iPhone app.
• Questions and complaints about the iPhone app go to us: hello@quetzaltech.es, Quetzal Tech, S.L., Alameda Principal, 24, planta 1ª, puerta 3, 29005 Málaga, Spain.

10. Availability and changes

We work to keep Compi Cloud running, but we cannot promise it will always be available or free of errors. We may change, add or remove features. If we stop offering a paid feature you are paying for, we will tell you in advance and, where it applies, refund the unused part as required by law.

We may update these terms. We will tell you in the app or by email before an important change applies. If you do not accept the change, you can stop using Compi and delete your account.

11. Suspension and ending

You can stop using Compi and delete your account at any time. We may suspend or close your account if you seriously or repeatedly break these terms or the Acceptable use policy, if the law requires it, or to protect Compi, other users or third parties. Where reasonable, we will tell you first and explain why.

12. Liability

• Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, for gross negligence or wilful misconduct, or any liability that cannot be limited by law.
• If you are a consumer, nothing in these terms affects your mandatory rights under consumer law, including the legal guarantee of conformity for digital content and services.
• Subject to the above, we are not liable for losses caused by actions you approved or asked for, by third-party services, by websites or apps the agent used on your behalf, or by events outside our reasonable control.
• Subject to the above, and where the law allows, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim (for business users, this limit applies in all cases).

13. Law and disputes

These terms are governed by Spanish law. Any dispute is subject to the courts of Málaga, Spain. If you use Compi as a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live, and you may bring proceedings before the courts of your own domicile.

Before going to court, write to us at hello@quetzaltech.es: most problems can be solved that way. Consumers can also use alternative dispute resolution bodies or consumer arbitration where available. (The EU's online dispute resolution platform closed on 20 July 2025.)

14. General

If part of these terms is found invalid, the rest still applies. If we do not enforce a right straight away, we do not give it up. You may not transfer these terms to someone else without our agreement. We may transfer them to a company that takes over Compi, and your rights will not be reduced.

15. Contact and company details

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